Due to the pandemic product will arrive withing 10-28 days

FAQs

Are there delays in shipping due to Covid-19?

Due to the current environment with the Covid-19 pandemic it is safe to say delays may happen. We have not experienced delays at this point, but they may occur due to the increase in delivery of items and the low number of postal workers. Delays can range between 2-6 weeks.

 How long do shipments take to be delivered?

After you place your order, the order will be process between 1-3 days. Once the order has been processed, we will send you the tracking number via the email that you used when placing your order. Delivery time will take up to 2 - 3 weeks.

 How much is shipping?

Our products ship for free!

 What can I do if I received a damaged product?

Contact us immediately with your order information. We can either send you a replacement order or you can return the order to us to receive a full refund. If you chose to receive a full refund, we will need tracking of the package when you return to us. We will provide you with a return address upon request.  

 What are my payment options?

We accept Shopify Pay, Amazon Pay, Apple Pay and PayPal. All mayor credits cards.

 Is my credit card information secure?

We don't store any credit card information at checkout so your information is secure. When you complete your order on our site, you'll notice the lock icon in the address bar, and you'll also notice the http:// become https://. The 's' and the lock means you're on a secure server.

 Questions not answered? Email us!

If your concerns have not been addressed above, please contact support@starassortedgoods.com